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Newcomer
March 15, 2024
Solved

Remove access for signers to void envelope

  • March 15, 2024
  • 2 replies
  • 226 views

Can I remove the void option for signers?

 

Best answer by Michael.Rave

@awashburn

Only the sender is able to void the document to cancel the transaction in DocuSign eSignature.

Recipients are able to select “Decline to sign”, which will also result in a voided envelope.

You cannot take away this functionality from the recipients.

2 replies

Michael.Rave
Docusign Employee
Docusign Employee
March 15, 2024

@awashburn

Only the sender is able to void the document to cancel the transaction in DocuSign eSignature.

Recipients are able to select “Decline to sign”, which will also result in a voided envelope.

You cannot take away this functionality from the recipients.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
March 29, 2024

Hi @awashburn,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.