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Quick question – looking at the documents, it looks like DocuSign added some text that overlaps with the other signatures (example below). Would we be able to get the signed documents without this text?
- Legacy User
Best answer by Community Expert
If you go into the Admin > Signing Settings and make the amendments to remove the frame.
If you cannot see this option then you will need to ask DocuSign Support to switch the feature on so you can make the change.
- Legacy User
Hi
Are you meaning the text around the signature that is DocuSign by and the unique ID number?
Check you Admin > Settings
Regards
- Docusign Employee
- Answer
If you go into the Admin > Signing Settings and make the amendments to remove the frame.
If you cannot see this option then you will need to ask DocuSign Support to switch the feature on so you can make the change.
- Legacy User
In Admin then Signing Settings. If it is not there then DocuSign will need to add it for you.
- Legacy User
You will need to contact DocuSign Support and get them to add it the community forum cannot do this for you,
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