Newcomer

Solved

Progress When Not the Sender, (but Admin)

2 replies
177 views
Translate All

Is there a way for an admin to see the progress of a document when they are not the sender?

eSignature

Alexandre.AugustoAnswer

Docusign Employee

Hello, @elambert

Welcome to the Docusign Community!

Yes, it is.

An Admin can run an Envelope report to see the status of all sent envelopes, filtering by many options as status, sender, etc.

If just want to see, that is the recommended way.

On cases where an Admin needs to see and take actions in envelopes not sent by him/her, there is the Shared Access in the Users page. It’s possible to see others envelopes and interact.

Let me know if I answered your question.

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @elambert

Welcome to the Docusign Community!

Yes, it is.

An Admin can run an Envelope report to see the status of all sent envelopes, filtering by many options as status, sender, etc.

If just want to see, that is the recommended way.

On cases where an Admin needs to see and take actions in envelopes not sent by him/her, there is the Shared Access in the Users page. It’s possible to see others envelopes and interact.

Let me know if I answered your question.

Best,

Alexandre

Translate

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

A

Alejandro.Ramos

Docusign Employee

Hi @elambert,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.