PDF says someone signed at different date than history shows?

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I sent someone a document to sign on DocuSign but the PDF says they signed at a different time than the history on DocuSign shows. Is there any way they can both be correct?

eSignature

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David.SchmitzAnswer

Hero

Always the possibility that timezone or GMT settings are different per application. Some settings can be taken from the computer settings and others from an internal application setting. Here is an article that describes some potential situations but you would need to review or gather more details to define out the exact issue.

https://support.docusign.com/s/articles/Why-is-the-date-signed-field-displayed-as-Pacific-Time-Zone-PDT

D

David.Schmitz

Answer

Hero

Always the possibility that timezone or GMT settings are different per application. Some settings can be taken from the computer settings and others from an internal application setting. Here is an article that describes some potential situations but you would need to review or gather more details to define out the exact issue.

https://support.docusign.com/s/articles/Why-is-the-date-signed-field-displayed-as-Pacific-Time-Zone-PDT

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