Paid but Suspended: 2 Seats, 70 Euros, and Zero Support!

Hello ​@metausercal 

Thank you for reaching out here in Docusign Community.

We are sorry to hear that you are having an issue with your account.

You may scroll down at the bottom of the page in the link below and this will allow you to open a case without logging in to your account.

https://support.docusign.com/s/contactSupport?language=en_US&rsc_301

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator

If you have a larger volume of usage, you might consider purchasing through a DocuSign Partner, who can provide additional support and services. Partners often offer more flexible options and can assist with account issues.

Feel free to reach out via WhatsApp or other direct channels to discuss the best solution for your needs!

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