Hello ​@Megha,

Thank you for contacting us, and welcome to the DocuSign Community! We are excited to have you join us and are eager to share our knowledge with you.

I understand that you are facing difficulties in sending an NDA for internal review. I sincerely apologize for any inconvenience this may have caused, and I assure you that I will do my best to assist you.

Could you please provide more detailed information about the issue and what you are trying to accomplish? For example, are you referring to the Custody Transfer Rule or Shared Access? If possible, could you share the exact error message or screenshots of the problem? Please remember to remove any Personally Identifiable Information, as this is a public forum.

Let us know if you need further assistance.

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello ​@Megha,

I hope you are doing well. Just checking to see if you are able to provide the information that I previously requested? If so, please do so in a reply to this question so that I can further assist you with your issue.

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.