No longer able to open a new case on Docusign Support

Hi folks,

I just restarted my pro plan and would like the strikethrough feature back. I was trying to open a new case for the strikethrough feature to be back but never succeed to open a new case now. There is no longer a button called “New Case” or “Open a case” on my cases page.

Can anyone help?

Page 1 / 1

@Not able to open a new case

This seems to be the most recent guide for opening support cases.

https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US

good luck

mr1

Reply

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Scanning file for viruses.

This file cannot be downloaded