@Not able to open a new case
This seems to be the most recent guide for opening support cases.
https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US
good luck
mr1
Hi @Not able to open a new case,
I hope you are doing well.
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Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.