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kh2024Newcomer
Newcomer
February 15, 2024
Solved

Need to void signed document

  • February 15, 2024
  • 3 replies
  • 1287 views

Well, this is embarrassing. There is a parent company that has a docusign agreement for 2 locations, which are separate documents. I signed the one for the wrong place. Is there any way to void it, or do I just need to call and ask the mistake location to please void? 

Best answer by Michael.Rave

@kh2024 

Only the sender is able to void the document and only if not everyone in the signature process has completed their action. Therefore, it is probably best to contact the sender via email or call and ask them to void the envelope for you.

3 replies

Michael.Rave
Docusign Employee
Michael.RaveDocusign EmployeeAnswer
Docusign Employee
February 15, 2024

@kh2024 

Only the sender is able to void the document and only if not everyone in the signature process has completed their action. Therefore, it is probably best to contact the sender via email or call and ask them to void the envelope for you.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Newcomer
kh2024NewcomerAuthor
Newcomer
February 15, 2024

Okay cool. Thank you!

Docusign Employee
Christopher.AlpizarDocusign Employee
Docusign Employee
February 29, 2024

Hi @kh2024,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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