We have encountered situations where a signer clicks Adopt and Sign, and believes the process is complete. But the agent is still waiting for email confirmation of Complete status. This is because a signer has not yet clicked Finish to send the document. So how do we provide more direction to the signer in cases like this?
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Perhaps share this video? (https://support.docusign.com/en/videos/New-Signing-Experience) Sign a document with DocuSign
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