Need Docusign Forgery Expert ASAP

​@HC967 

Based on the description, this appears to be a forged document intended for fraudulent purposes, which is unfortunately becoming more common in recent times.

Legitimate documents from Docusign eSignature will always contain at least one valid certificate embedded within them, which can be validated using tools like Adobe Acrobat Reader. If a document lacks a certificate, or if the certificate cannot be validated, then it is not considered an original or authentic document.

You may want to reach out to the sender and request the original, untampered version of the signed documents for validation. Ideally, they could forward them to you through Docusign eSignature. However, it's likely they won't be able to do so, as the documents probably don't exist on the Docusign platform. I've heard of cases where scammers repeatedly send the same documents, which is another red flag indicating suspicious activity.

In fact, not responding to these requests at all may be the best course of action for you.

This is an Arbitration Agreement that has forced a filed lawsuit to Arbitration to keep the actions of a whistleblower (me) silent. Lawsuit filed, company produced Arbitration Agreement…..pushing this to confidential Arbitration rather than public record lawsuit against a public (SEC) company.

We have requested the document multiple times. And continue to get the same piecemeal delivery which all produce the same results.

What we are in need of is an expert or DocuSign Security to say “yes, these documents have been tampered with”……

So if there is anyone out there in the DocusSign community, or DocuSign Security, that can point to fraud I’d be so grateful. 

The Certification of Completion has no DocuSign Signature Security Block, the signature cannot be verified in Adobe (with a current Adobe certificate). The 1st document does not have a DocuSign Signature Security Block and the signature cannot be verified in Adobe. The 2nd document (the MOST important one) does not have a DocuSign Signature Security Block, the signature cannot be verified in Adobe AND there are two DocuSign Envelope ID’s embedded in the document (one is visible, one appears when you view the document through Google Docs or Adobe Photoshop).

thanks!

Hello ​@HC967 ,

Thank you for reaching out to the Docusign Community. 

I just want to check if this is the link you used to report this to our Security team.

https://docusign.i-sight.com/portal

If not, you may file your report using that link and request if they can provide you an update or reach out to you.

I hope this helps. Please "Select as Best" below if you find the answer to be useful.
 
Best regards,
Marco Paulo| Docusign Community Moderator

Hi Marco

It has been submitted through the link and via an email provided by DocuSign. Unfortunately the online submission states that no updates or findings will be reported to the reporter…...and I need the findings. Open to all suggestions!

thank you!!!

Hello ​@HC967,

I highly suggest that you open a case so they can contact the Security Team and see if there’s an update on it.

You may follow the steps provided in the link below on how to open a case. 

Open a case in the Docusign Support Center

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello ​@HC967 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello ​@HC967 

I hope you are doing well. 

If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator

Hi Marco,

I have not been able to solve my issue.

Thanks

Hello ​@HC967 

I highly suggest that you open a case so they can contact the Security Team and see if there’s an update on it.

You may follow the steps provided in the link below on how to open a case. 

Open a case in the Docusign Support Center

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator