My name is spelt correctly everywhere except my signature. I can edit and change my name on my account but when I sign documents it is spelt incorrectly. I cannot seem to figure out how to change this.

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Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.We offer the option of changing your signature directly in your user profile as well as during a signing session.You can find detailed steps on how to change your signature on both scenarios, here:https://support.docusign.com/en/articles/How-do-I-change-my-signature-or-adopt-a-custom-signature-NDSEIt is also important to note that there are a few cases in which you might not have the option to change your signature while signing, you can find them listed below:You do not have an active DocuSign AccountYou are signing using:DocuSign Mobile AppsIn Person Signing SessionDigital Signatures/Universal Signatures (CFR part 11, etc.)Sign and ReturnSender has locked recipient’s namesPlease let us know if you need further assistance.You can create a case athttps://support.docusign.com/en/contactSupportand a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.Best regards,Christopher |DocuSign Community Moderator

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