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New Voice
May 3, 2024
Question

legal documents are flipped horizontally when drag and drop

  • May 3, 2024
  • 5 replies
  • 154 views

when dropping a legal format document into a new envelop it opens horizontally

5 replies

JohnSantos
Guru
Guru
May 3, 2024

@angremax - You can change that.   Go to the Add Fields area on your envelope.   Find the Document on the left column and rotate your document.  

 

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angremaxNew VoiceAuthor
New Voice
May 3, 2024

Thank you for this.

 

But I have 57 pages that are all showing horizontally in my envelop...is there a way to have them all in one shot rotated vertically? Right now i can do one page at the time.

What would be even better is when dropping my PDF which is in the right legal format...For Docusign to open it in the right format also and not horizontally….

 

Anyway for this to happen?

 

Thanks in advance

JohnSantos
Guru
Guru
May 3, 2024

@angremax  - Are these PDF files?  When you open them in Adobe, are they opening in the correct orientation?  

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
angremaxNew VoiceAuthor
New Voice
May 3, 2024

Yes these are PDF files which are in the correct orientation when open.

 

Only once you drag and drop do they change.

 

I have attached the PDF

Docusign Employee
May 20, 2024

Hi @angremax,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!