KBA Requirement

Question

Is there a way that an admin can require all users in their company to send all envelopes with KBA security questions to access?

Vinicius.Rodrigues · Accepted Answer

Hi @kliddi!Yes! There are some different ways to meet your requirements, like:Forcing users to use Templates, and configure a mandatory KBA auth for specific recipients. Or;Access Settings >Security Settings >Recipient Authentication Settings > Enable “Any recipient must authenticate on every envelope sent from this account”. Then, if you prefer, disable “Hide access code in the routing order”. With this setting, all recipients must have an authentication.Personally, I prefer the first option, because we can determine who the recipients must be authenticated, instead of forcing all envelope recipients.I hope I could help you with your question!

Christopher.Alpizar · Answer

Hi @kliddi,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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