Is there a way to 'forget' a user's email when populating the recipients field?

Question

We sent an envelope to a new hire using their @gmail account, she's now an employee (a recruiter) and we populate her name in the signing order, it automatically uses her gmail and we have to override it every time. We want the system to forget the gmail and use her work email instead.

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.Yes, those emails auto-populate from your contacts, you can edit your contact's information by going to:Profile picture/initials in the top right cornerMy PreferencesContactsLook for the contact and edit it as needed: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enusLet us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

Community Member · Answer

Awesome thank you!

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