Is there a phone number I can call for issues?

Question

Community Expert · Accepted Answer

Hi,Thank you for reaching out here in the DocuSign Community.I appreciate you sharing your concern. You may contact DocuSign Support at:• Please see the following announcement regarding important changes toDocusign Live Inbound Phone Support:https://support.docusign.com/s/articles/Upcoming-Changes-to-Live-Inbound-Phone-Support?language=en_USOr, youare always welcome to create a case and have a Support Expert take a closer look at your issue.https://support.docusign.com/en/contactSupportIf you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.Feel free to let us know if you need further assistance with this.Thank you for using DocuSign, we hope you have a wonderful rest of your day!Best regards,Alejandro R. |DocuSign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue!

Beth Lube · Answer

When filling in a form and using the Signer Blocks, I need to be able to see the completed doc with the Signer Blocks before sending. It looks like if I hit “Correcting” I can do that but it doesn’t make sense to say I’m correcting the doc when I’m not--just need to see the signer blocks to be sure it’s sending properly.

Thank you.

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