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Hello

I changed my plan back to a basic and free one but , before, I paid for another plan

I cannot find the invoices of my previous plan.

Many thanks

Alain

Follow these steps and troubleshooting options, as they should be able to help you find the account information you’re looking for:
https://support.docusign.com/s/articles/Where-is-my-latest-billing-and-invoice-information


Hi @Alain2905,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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