Inquiry regarding Email Domain addition in DocuSign Administration

Question

I need to add a new email domain to DocuSign. However, I dont see the option to add a domain. I’m an administrator for two accounts and I see the domain option for one account but not the other. Additionally, I notice that the configurations also seem to be different.

Can you advise on what could be the issue?

Alexandre.Augusto · Accepted Answer

Hello, @Mounika GangalaYou are welcome to the Docusign Community!To Add a Domain you need to have enabled in your account the Org Admin. With an Org Admin account you can add other accounts then configure the needed domains.You can open a case with our support team to get information about how that can be made.https://support.docusign.com/s/contactSupport?language=en_USI hope that helps!Best,Alexandre

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