+3I need to add a new email domain to DocuSign. However, I dont see the option to add a domain. I’m an administrator for two accounts and I see the domain option for one account but not the other. Additionally, I notice that the configurations also seem to be different.
Can you advise on what could be the issue?
Best answer by Alexandre.Augusto
Hello,
You are welcome to the Docusign Community!
To Add a Domain you need to have enabled in your account the Org Admin. With an Org Admin account you can add other accounts then configure the needed domains.
You can open a case with our support team to get information about how that can be made.
https://support.docusign.com/s/contactSupport?language=en_US
I hope that helps!
Best,
Alexandre
+18Hello,
You are welcome to the Docusign Community!
To Add a Domain you need to have enabled in your account the Org Admin. With an Org Admin account you can add other accounts then configure the needed domains.
You can open a case with our support team to get information about how that can be made.
https://support.docusign.com/s/contactSupport?language=en_US
I hope that helps!
Best,
Alexandre
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