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Inquiry: Managing Multiple DocuSign Consoles with Google SSO

  • April 10, 2025
  • 1 reply
  • 14 views
D
Newcomer
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Dear DocuSign Community,

We have a client with the following setup:

  • Original Subscription: DocuSign eSignature Business Pro with Google SSO.
  • New Subscription (June 2024): DocuSign eSignature Standard (separate console).

The client's goal is to manage user access to both consoles via their Google SSO. Specifically, they want to designate which users, through their Google accounts, should have access to either the Business Pro console or the Standard console.

Currently, new users for the eSignature Standard console must be created manually, which is inefficient.

We have two primary questions:

  1. Is it possible to connect both DocuSign consoles to the same Google group for SSO management, allowing us to differentiate which users access which console?
  2. If connecting to a single Google group is not feasible, is it possible to utilize separate Google groups (one for Business Pro users and one for Standard users) to manage access for each console?

Thank you for your assistance with this matter.

Sincerely,

Diana Murcia 
Davinci Technologies
Docusign Silver Partner

1 reply

J
Community Moderator
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  • Jenny.MartinCommunity Moderator
  • Community Moderator
  • 148 replies
  • April 15, 2025

Hello ​@diana.murcia,

Thank you for reaching out, and welcome to the Docusign Community!  I appreciate you bringing your question to this Community. 

When you mention “consoles,” I assume that you are referring to the “Accounts.” In that case, both accounts need to be linked to the same Organization. If both accounts are linked to the same organization, they can configure the SAML response to include the accountId (and PermissionProfileId), so users get auto-provisioned to the correct accounts. 

SAML Specifications: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=rrf1583359212854&topicId=jrv1583359144203.html&_LANG=enus

I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

 

 

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