Inquiry About Remaining Signature Counts for Standard Pro Plan

Hello ​@KCRN Research Korea,

Thank you for reaching out to the Docusign Community.

Per the community guidelines (https://community.docusign.com/site/terms) we can only provide you with general information, the Account Admin will need to contact Support directly for Billing Inquiries, Account Change Requests, or Feature enablement. To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center. 

You could create a custom report starting the day you acquire the Standard plan and then subtract the amount from the envelope allowance. Create a Custom Report

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Could you please confirm that the remaining usage is as detailed below?

-Usage Envelopes : 1 

-Remaining Envelopes : 99 (After compelted siging 3 envelopes, the usage is 4 and the remaining is 96.)

Thank you for your assistance. Please let me know if there are any discrepancies or if further information is required.

Hello ​@KCRN Research Korea,

Can you DM your account number and email to confirm at the backend?

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.