input/output error, storage full

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Hello,

I am trying to sign one of my own documents (word document from my Google Drive), and every time I try to add the document, I get a pop up that says "input/output error. Storage may be full"..... How do I fix this?

Thank you!

eSignature

JohnSantosAnswer

Guru

@S2j3m - You might need to check the following items.

Check Google Drive Storage: Make sure your Google Drive isn’t full. You can view your storage usage by going to Google Drive, clicking on "Storage" on the left sidebar, and seeing if you're close to your limit.

Clear Cache and Cookies: Sometimes browser cache or cookies can cause issues with DocuSign's integration with Google Drive. Try clearing your browser's cache and cookies.

Check DocuSign Permissions: Ensure that DocuSign has the necessary permissions to access your Google Drive. You might need to re-authenticate or re-enable permissions for DocuSign in your Google account settings.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

@S2j3m - You might need to check the following items.

Check Google Drive Storage: Make sure your Google Drive isn’t full. You can view your storage usage by going to Google Drive, clicking on "Storage" on the left sidebar, and seeing if you're close to your limit.

Clear Cache and Cookies: Sometimes browser cache or cookies can cause issues with DocuSign's integration with Google Drive. Try clearing your browser's cache and cookies.

Check DocuSign Permissions: Ensure that DocuSign has the necessary permissions to access your Google Drive. You might need to re-authenticate or re-enable permissions for DocuSign in your Google account settings.

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.