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If I changed the recipient email address for one of the signers after the request was sent, will it go to the new email if I send a reminder?

  • March 31, 2023
  • 1 reply
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C
Docusign Employee
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If I changed the recipient email address for one of the signers after the request was sent, will it go to the new email if I send a reminder?

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

The remainder would go to the email that is currently on the envelope, so, if you changed it after the envelope was sent, it will go to that new email: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=flp1578456336938.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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1 reply

C
Docusign Employee
Forum|alt.badge.img

Hello,

Thank you for reaching out here in the DocuSign Community.

The remainder would go to the email that is currently on the envelope, so, if you changed it after the envelope was sent, it will go to that new email: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=flp1578456336938.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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