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If a recipient's email address has changed, how can I edit the original address so that the new address now takes its place?

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Community ExpertAnswer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you are looking to update a recipient's email address.

Sure, this can be done by going to:

My preferences
Contacts
Search for the contact and edit the email address: https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C

Community Expert

Answer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you are looking to update a recipient's email address.

Sure, this can be done by going to:

My preferences
Contacts
Search for the contact and edit the email address: https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

C

Community Member

Legacy User

I received your response, thank you, but don't know where to find "my preferences"???

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C

Community Member

Legacy User

Hello,

Thank you for reaching back.

Apologies, My Preferences can be found by clicking your initials/profile picture in the top right corner of your screen (in the DocuSign Web Page).

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate

C

Community Member

Legacy User

Got it...thanks!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.