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Legacy User
March 24, 2023
Solved

I'm sending a lot of test envelopes which is using up the amount in my plan. Is there a way to test sending documents without using my plan amount? Thanks for any help!

  • March 24, 2023
  • 3 replies
  • 206 views
I'm sending a lot of test envelopes which is using up the amount in my plan. Is there a way to test sending documents without using my plan amount? Thanks for any help!
Best answer by Community Expert

Hello,

With the Demo account, you will have the ability to send envelopes without using your envelope quota for your production account, once you have reached a satisfactory result for the template, then you can transfer your template to the production environment to be officially used.

There is no other option than use the Demo/Sandbox account.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

3 replies

Legacy User
March 24, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

You can create a Demo/Sandbox account, please see https://developers.docusign.com/platform/account/

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Legacy User
March 24, 2023

Thank you Christopher,

I visited the site you suggested. I don't know if that is what I need. I'm working in Smartsheet to create templates to send through DocuSign. I have to send documents over and over until I can get the templates right which means I'm wasting envelopes so I was hoping there was another way to test my documents without using "real" envelopes.

Thanks!

Docusign Employee
March 24, 2023

Hello,

With the Demo account, you will have the ability to send envelopes without using your envelope quota for your production account, once you have reached a satisfactory result for the template, then you can transfer your template to the production environment to be officially used.

There is no other option than use the Demo/Sandbox account.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.