I have signed a Scam email

Forum|Forum|2 years ago
May 8, 2024
2 replies
814 views

Hi,

I have signed a scam email with DocuSign, regarding a reservation of an hotel, by Royal Visit (email: sales@royal-visit.com). Luckly I did not give any bank information, even if (reading now better the document) it says so. What can I do?

eSignature

Best answer by David.Schmitz

@Marco If the email and envelope truly came from a DocuSign account then I would suggest reporting the information you have to DocuSign Support to have them look into who sent the envelope and whether that account can be reviewed and possibly closed/banned etc.

There are alot of scam emails that attempt to mimic DocuSign email and envelopes.

D

David.Schmitz

Answer

Hero

@Marco If the email and envelope truly came from a DocuSign account then I would suggest reporting the information you have to DocuSign Support to have them look into who sent the envelope and whether that account can be reviewed and possibly closed/banned etc.

There are alot of scam emails that attempt to mimic DocuSign email and envelopes.

C

Christopher.Alpizar

Docusign Employee

Hi @Marco,

I hope you are doing well.

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

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