I have signed a Scam email

Question

Hi,I have signed a scam email with DocuSign, regarding a reservation of an hotel, by Royal Visit (email: sales@royal-visit.com). Luckly I did not give any bank information, even if (reading now better the document) it says so. What can I do?

David.Schmitz · Accepted Answer

@MarcoIf the email and envelope truly came from a DocuSign account then I would suggest reporting the information you have to DocuSign Support to have them look into who sent the envelope and whether that account can be reviewed and possibly closed/banned etc.There are alot of scam emails that attempt to mimic DocuSign email and envelopes.

Christopher.Alpizar · Answer

Hi @Marco,I hope you are doing well.I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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