+3Hiya~
DocuSign keeps telling me that:
Is this a catch-22?
They promised to call me over a week ago, but they haven’t.
They keep asking me if I want to keep the case open, but they’re not helping.
Can anyone help?
I am an LLC, and it is just me, the entire company.
Thanks~
Dianne
Best answer by CONFUSED AND UNANSWERED
Hi Alejandro~
Well, yours is the ONLY answer, which doesn’t make it the best. What I have found is that neither you, or DocuSign, or the community have a satisfactory answer, so, no, there has not been a best answer, a satisfactory answer, or even a helpful answer.
So I will not be liking any of your repeat answers, or selecting one of them as the best.
Honestly, the customer service, especially as I am paying for the most expensive plan, is non-existent, except for when it chooses to be purposefully obtuse, as it has chosen to be with regard to my question.
Dianne
+15
Thank you for reaching out to the Docusign Community.
If you are expecting to use more than 10 envelopes per month, you will benefit from negotiating a customized contract with our Sales team. You can contact Sales by filling out the form provided below:
Or, by calling us at 1 (877) 720-2040.
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
+15
I hope you are doing well.
I would like to confirm if the suggested solution answers your question?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+3Hi Alejandro~
Well, yours is the ONLY answer, which doesn’t make it the best. What I have found is that neither you, or DocuSign, or the community have a satisfactory answer, so, no, there has not been a best answer, a satisfactory answer, or even a helpful answer.
So I will not be liking any of your repeat answers, or selecting one of them as the best.
Honestly, the customer service, especially as I am paying for the most expensive plan, is non-existent, except for when it chooses to be purposefully obtuse, as it has chosen to be with regard to my question.
Dianne
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