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Legacy User
January 2, 2019
Solved

I can't send document without expiration date?

  • January 2, 2019
  • 2 replies
  • 92 views
I can't send document without expiration date?
Best answer by Community Expert

Per the following DocuSign article, valid values for Expiration in Days is: 1-999 days. Therefore an Expiration cannot be set to "0" or no Expiration Date.

https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations

2 replies

Docusign Employee
January 2, 2019

Per the following DocuSign article, valid values for Expiration in Days is: 1-999 days. Therefore an Expiration cannot be set to "0" or no Expiration Date.

https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations

Legacy User
January 2, 2019

Thank you so much. I went to "Settings." by clicking on the round "person" button, then "reminders and expirations" and put values into the Expiration Date boxes. After that, I was able to send with no problems!