I am being told on the Bulk Upload, Replace Recipients - "An error occurred in uploading the CSV file. Verify the format is correct and retry."

The file is in CSV format. I'm a Sender.

Question

I am being told on the Bulk Upload, Replace Recipients - "An error occurred in uploading the CSV file. Verify the format is correct and retry."

The file is in CSV format. I'm a Sender.

Community Expert · Accepted Answer

Hi,Did you already review the guide below for tips / instructions about the CSV file? If not, I recommend reviewing just to make sure there isn't an error in the data itself like your header names, etc.https://support.docusign.com/en/guides/ndse-user-guide-using-bulk-sendWhile the formatting described in link above is supported, DocuSign also offers an updated formatting on the CSV which supports more bulk send functionality:https://support.docusign.com/en/guides/ndse-user-guide-multiple-recipient-bulk-send

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