Skip to main content
arrow-left Back to Docusign.com
Docusign Employee
Community UserDocusign Employee
Legacy User
July 20, 2023
Solved

How to set signing order by default?

So my company has three accounts and one of the accounts , set signing order is on by default but the other two dont? Is there a admin setting for this?

Community ExpertAnswer
Docusign Employee
July 20, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you would like to enable signing order to be set on your envelopes by default.

This is an admin setting, if you are not them, please reach out to the admin in your account. They can enable this by going to:

  1. Settings
  2. Sending Settings
  3. Click on "Enable signing order by default": https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=xgg1583277350154.html&_LANG=enus
  4. Save

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

View in thread

3 replies

Docusign Employee
Community ExpertDocusign EmployeeAnswer
Docusign Employee
July 20, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you would like to enable signing order to be set on your envelopes by default.

This is an admin setting, if you are not them, please reach out to the admin in your account. They can enable this by going to:

  1. Settings
  2. Sending Settings
  3. Click on "Enable signing order by default": https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=xgg1583277350154.html&_LANG=enus
  4. Save

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate
Docusign Employee
Community MemberDocusign Employee
Legacy User
July 20, 2023

So I have that setting in one account but not the other two.

Translate
Docusign Employee
Community MemberDocusign Employee
Legacy User
July 21, 2023

Hello,

Thank you for reaching back.

If you do not see the setting in the other 2 accounts, then it is most likely not enabled in the backend, to have that enabled you must be the account admin on both of the affected accounts, and you should contact Customer Support by creating a case using the following link: https://support.docusign.com/en/contactSupport 

If you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate
Code of ConductAccessibility statement

Docusign Community

Code of Conduct