Skip to main content

Hello,

I have a document that has already been signed by 34 people and only one person was missing. Unfortunately the envelope expired last night, and I can't restart it, I feel like I can't do anything now that the envelope has been invalidated for expiry.

Did you manage to extend the validity period once the envelope had already expired?

Thanks

@LegalMxpBCP 

You can only extend the validity period before the envelope expires by correcting the envelope.

When the envelope is already expired, it has reached its final stage and cannot be edited afterwards.

Unfortunately, you need to resend it to everyone. You can do this by creating a copy of the envelope.


Hello @LegalMxpBCP ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Reply