How to add more information to the subject line after you have sent it recipients?

Forum|Forum|2 years ago
April 4, 2024
3 replies
211 views

eSignature

Best answer by Kelly.Gatling

Hi Tammy,

Once an envelope has been sent, assuming you have the right permissions, you can ‘Correct’ the envelope to change details like the Subject line and have it resent to the those recipients still needing to sign.

In esignature, from the Manage tab < find the envelope to correct in the list < select ‘Correct’ from the actions available.
See more information on how to do this here: https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

Hope this helps!

Kelly

Alexandre.Augusto

Docusign Employee

Hello, @Tammy C

Welcome to the DocuSign Community!

You mean, after an envelope be sent to the recipients? If so, as a Sender you can Correct the envelope, change the Subject and body text for all recipients or select the option for a different message for each recipient. Complete the correction then go to the envelope in the Manage page and Resend it, now the recipients will get a new email notification with the new subject.

I hope that helps!

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

K

Kelly.Gatling

Answer

Docusign Employee

Hi Tammy,

Once an envelope has been sent, assuming you have the right permissions, you can ‘Correct’ the envelope to change details like the Subject line and have it resent to the those recipients still needing to sign.

In esignature, from the Manage tab < find the envelope to correct in the list < select ‘Correct’ from the actions available.
See more information on how to do this here: https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

Hope this helps!

Kelly

Kelly Gatling | Principal Product Trainer | Docusign University

N

nathaly.monge

Docusign Employee

Hello @Tammy C ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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