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Newcomer
March 22, 2025
Solved

How do I remove the timestamp from my signature and date settings?

  • March 22, 2025
  • 2 replies
  • 1686 views

I go into settings but it doesn’t give me the option to remove it but just to choose which timestamp I want.  I don’t want a timestamp at all.  

Best answer by DillonCotter

Hi ​@cewyrick1,

There are two date/time setting locations.

The first is under ‘Regional Settings’ This drives information on the certificate of completion and other account notices. This required a default date/time format for the account.

Under Signing settings there is another configuration item ‘Document Formatting’ here is the layout for the ‘Date Signed’ field.

You can elect to have None as the time format in this section.

 

2 replies

Troubleshooter
March 24, 2025

Hi ​@cewyrick1,

There are two date/time setting locations.

The first is under ‘Regional Settings’ This drives information on the certificate of completion and other account notices. This required a default date/time format for the account.

Under Signing settings there is another configuration item ‘Document Formatting’ here is the layout for the ‘Date Signed’ field.

You can elect to have None as the time format in this section.

 

Dillon
Docusign Employee
March 31, 2025

Hello ​@cewyrick1 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator