How do I correct mistakes in a sent envelope

Question

If I find a minor mistake on forms that have been placed in an envelope and sent to my clients how do I make changes within the envelope?

Josh.Di · Accepted Answer

If I find a minor mistake on forms that have been placed in an envelope and sent to my clients how do I make changes within the envelope?

Hi @jamesg

If you are the original sender, you are able to correct an envelop after it has been sent. However you are only able to correct an envelope if the recipient has not yet signed. This support article explains what you can correct - How Correct Works

Docusign University has some ondemand courses on how to manage you envelopes, i found this course which has more information on correcting an envelope as well as other features - Manage Your Envelopes

Christopher.Alpizar · Answer

Hi @jamesg,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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