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Conversation Starter
April 16, 2024
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How do I add a field to a template that allows/requires the recipient to add a photo?

  • April 16, 2024
  • 7 replies
  • 1310 views

I have a template created with required text fields. I want the recipient to be required to add a photo to the document. How do I add a required upload photo field to my template?

Best answer by JHJF

My coworker figured it out. Use an Attachment Standard Field AND view the template/document using your phone. Select the the Paperclip Icon, then select Upload a File. Three options appear: Photo Library, Take Photo, and Choose File. When Take Photo is selected, you can take a pic and it will be uploaded into the document. Which is exactly what we are needing.

When you are using a computer instead of a phone/mobile device, only the Choose File option is available.

Thank you  

7 replies

Alexandre.Augusto
Docusign Employee
Docusign Employee
April 16, 2024

Hello, @JHJF 

 

Welcome to the Docusign Community!

 

Use a Drawing field making it required. See the figure.

 

I hope that helps!

Alexandre

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JohnSantos
Guru
Guru
April 16, 2024

@JHJF - You can use an Attachment Standard Field and specify under the Tooltip to upload a photo and make it a required field.   There is not a dedicated field for photos.  

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
JHJFConversation StarterAuthor
Conversation Starter
April 16, 2024

I appreciate the responses. Both give the recipient the option to upload a file or photo. I am wanting the recipient to be prompted to use his camera to add the photo. Is there a way to do that?

Thank you

JohnSantos
Guru
Guru
April 16, 2024

@JHJF - Not really unless you are doing ID verification as part of the user authentication process. 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Alexandre.Augusto
Docusign Employee
Docusign Employee
April 16, 2024

@JHJF 

 

Using an attachment field as explained by @JohnSantos will permit to upload a picture or file, you cannot obligate to upload a photo.

The Drawing field only accepts Images so your signer necessarily needs to upload an image file.

Regarding IDV verification as mentioned by John, if available in your country and your account plan has this Add-On so you can request the recipient to authenticate using a driver’s license or Passport. 
Watch this video: 

 

I hope that helps!

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
JHJFConversation StarterAuthorAnswer
Conversation Starter
April 16, 2024

My coworker figured it out. Use an Attachment Standard Field AND view the template/document using your phone. Select the the Paperclip Icon, then select Upload a File. Three options appear: Photo Library, Take Photo, and Choose File. When Take Photo is selected, you can take a pic and it will be uploaded into the document. Which is exactly what we are needing.

When you are using a computer instead of a phone/mobile device, only the Choose File option is available.

Thank you  

Docusign Employee
April 30, 2024

Hi @JHJF,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.