How can the recipient of an envelope change their signature after they have already adopted a signature?

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Community ExpertAnswer

Docusign Employee

Hi,

Thank you for reaching out here in the DocuSign Community.

Your recipients are allowed to change their signature after adopting it, as long as they have not completed their related action and their signing session was started from an active DocuSign user.

They can update their signature by left-clicking on the signature field and selecting "Change".

You can find detailed steps on this process along with other scenarios in which the "Change" option might not be available, here:

How do I change my signature or adopt a custom signature?

Feel free to let us know if you need further assistance with this.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C

Community Expert

Answer

Docusign Employee

Hi,

Thank you for reaching out here in the DocuSign Community.

Your recipients are allowed to change their signature after adopting it, as long as they have not completed their related action and their signing session was started from an active DocuSign user.

They can update their signature by left-clicking on the signature field and selecting "Change".

You can find detailed steps on this process along with other scenarios in which the "Change" option might not be available, here:

How do I change my signature or adopt a custom signature?

Feel free to let us know if you need further assistance with this.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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Lisa Collins

Newcomer

It will not allow me to left click and change my signature. I forgot to put my name in and when I sign it says DocuSign. What do I do to change it?

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Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.