Legacy User

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How can I see other users draft folders in shared access

Forum|Forum|3 years ago
December 19, 2022
8 replies
270 views

We would like to be able to view each others draft documents in the draft folder, when in Shared Access. Is this possible?

eSignature

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

Yes, it is possible. Please let us know if you have any issues with accessing the links, User Guide, and Admin, Admin Guide.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Expert

Answer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

Yes, it is possible. Please let us know if you have any issues with accessing the links, User Guide, and Admin, Admin Guide.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

I’ve clicked on the links but its hanging – not doing anything. On both links.

Marie Burton

Advisory Staff| Peak Advisory Group

C

Community Member

Legacy User

Hello,

Please try Admin, https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=imk1656607611659.html&_LANG=enus

I also attached the pdf guide, page 95.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

Hello,

Please try User, https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=rdu1656546423934.html&_LANG=enus

I also attached the pdf guide, please the user guide on page 55.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

Nope – both links are still hanging/swirling. It’s been like that for over 5 minutes now.

Marie Burton

Advisory Staff| Peak Advisory Group

C

Community Member

Legacy User

Hello,

Were you able to view the post attachments?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

Good morning,

I can get into the link this morning. Yesterday, it was just spinning. Thank you for your help – I am reading through the link now and if I have any further questions – is it okay for me to email you with them?

Regards.

Marie Burton

Advisory Staff| Peak Advisory Group

C

Community Member

Legacy User

Hello,

Sure, let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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