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Legacy User
December 15, 2018
Solved

How can I change a document and put the correct documentation after I sent it

  • December 15, 2018
  • 3 replies
  • 154 views
How can I change a document and put the correct documentation after I sent it
Best answer by Community Expert

Hi,

you can "correct" the envelope to change the documents after you sent it.

Please see the following DocuSign support article on how to achieve this:

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

If a signer has already signed the document, it is too late to make changes via "correct".

In this case you should void the current envelope and send a new envelope with right documents.

3 replies

Docusign Employee
December 17, 2018

Hi,

you can "correct" the envelope to change the documents after you sent it.

Please see the following DocuSign support article on how to achieve this:

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

If a signer has already signed the document, it is too late to make changes via "correct".

In this case you should void the current envelope and send a new envelope with right documents.

Legacy User
December 17, 2018

How can I void the envelope and do a new one

Legacy User
December 17, 2018

Please see the following DocuSign support article on how to void envelopes:

https://support.docusign.com/guides/ndse-user-guide-void-documents

Please see the following DocuSign support article on how to clone envelopes:

https://support.docusign.com/guides/ndse-user-guide-clone-documents