Grey

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Document stays grey for the receiver

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Alexandre.AugustoAnswer

Docusign Employee

Hello, @Inges

Welcome to the Docusign Community!

Sorry, but I didn’t understand what is grey for the receiver.

About what option are you talking about?

Who is the Receiver?

Thanks,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @Inges

Welcome to the Docusign Community!

Sorry, but I didn’t understand what is grey for the receiver.

About what option are you talking about?

Who is the Receiver?

Thanks,

Alexandre

Translate

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

N

nathaly.monge

Docusign Employee

Hello @Inges ,

Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.