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Document stays grey for the receiver

Hello, @Inges 

 

Welcome to the Docusign Community!

 

Sorry, but I didn’t understand what is grey for the receiver.

 

About what option are you talking about?

Who is the Receiver?

 

Thanks,

Alexandre


Hello @Inges ,


Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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