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We occasionally have customers that think, or at least say, that they completed docs but are not received by us.
I presume that the final step is for them to hit a highlighted button that has the word “Finish” on it, but i am not positive.
Could someone verify this and offer any ideas as to how someone could think they completed docs yet either 1) did not hit the correct button to transmit, or 2) why said button might be programmatically disabled?
Many Thanks, most frustrating when it occurs!
-Bruce
