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I’m currently evaluating this platform to see if it fits my business needs, but the language limitations on the Japanese site have created a somewhat negative experience. As my business is conducted in English, navigating the main site in Japanese has posed some challenges. While Google Translate is an option, it’s not ideal for a professional assessment where ease of use and accessibility are critical factors.

 

I appreciate that there is an English option on the support site, which has been helpful, but this functionality doesn’t extend to the main site. This inconsistency can create frustration, especially in an assessment phase, where I’m looking to gauge the platform’s usability for my business. I believe implementing an English language selection on the main site, similar to the support section, could help users like myself make a more accurate evaluation of the platform’s suitability.

 

Could the development team consider adding this feature? It would create a more seamless experience and give a positive impression to potential international customers.

 

This version makes your position in the evaluation process clear and emphasizes the impact of the current setup on your assessment of the platform.

Hi @ExPat,

 

Thank you for reaching out to the Docusign Community.  

Are you looking to chage the language in eSignature’s website layout?

If that is the case, you can update your prefered language in My Preferences>Regional Settings>Language. Or, you could manually change the language every time you need it by using the option at the bottom of the screen. For detailed steps on this process, see:

Supported Languages

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 


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