I am a user at a company that uses templates. I have starred my Favorite templates I use most often but they are not showing up on my home screen like with my co-workers. My admin has checked and everything is the same for all Sending Users. Any idea how to fix this?
Page 1 / 1
Sometimes, cached data can cause display issues. Clearing your browser cache and cookies might help.
Ensure you are using a browser that is compatible with DocuSign. Browsers like Chrome, Firefox, Safari, and Edge are generally supported.
Also, make sure that you are in the correct account where you favorite those templates from. Switching accounts might solve the issue.
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.