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I am the owner of the expired envelope.

I got an email notification saying that I have voided an envelope because it has expired. However, I did not void it.

Why was my name mentioned in the email when I did not void the envelope?

@Meiyun 

It sounds like envelope expiration is either set up in the account in general or it was added to the specific envelope via a template or manually. Either way, when the expiration date is reached the envelope will be automatically voided and a notification will be send out to all recipients that have completed their task or are in the next routing order to inform them. As you were the sender of the envelope, your name was mentioned.

You can find more details on envelope expiration in this DocuSign Support Article.

Thank you, Michael, for the helpful information.  Appreciate it!

Hello @Meiyun ,


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Nathaly | DocuSign Community Moderator
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