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Question

ERSD Not offered??

  • April 30, 2024
  • 3 replies
  • 154 views

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Can someone tell me what the above message means?  is it just the disclosure that we wont see or does this negate the electronic signature all together.

Total Nube here, any information would be appreciated.

 

3 replies

Alexandre.Augusto
Docusign Employee
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Hello, @LeoC_1971 

 

Welcome to the Docusign Community!

 

Depending of your account settings the ERSD is not offered. See the figure:

 

If the legal disclosure was not required due to the account settings or if a signer is a member of the sender's account, it is listed as "Not Offered via DocuSign" and is not attached to the CoC.

 

Let me know if I answered your question.

 

Best,

Alexandre


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  • Community Moderator
  • 2554 replies
  • May 14, 2024

Hello @LeoC_1971 ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Newcomer
  • 1 reply
  • March 6, 2025

Can I change this status for my own signature?  I see other people’s signatures in my department say “Accepted” with a date and ID, but mine says “Electronic Record and Signature Disclosure: Not Offered via Docusign”.  I would like to be the same.