Hello, @Angf 

Welcome to the DocuSign Community!

That message, in general, indicates the envelope is being corrected by the sender. After the correction be concluded, you can use the same link to access the envelope, except if the sender decided to create a new envelope.

Could you contact the sender to get more information? In general, the notification email to sign has the sender’s email. You can try contact them by email. 

I hope that helps,

Alexandre

Hello @Angf ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!