Back to Docusign.com
How can I receive again the link with the doc to sign up? Did someone have this problem before?
Solved
envelope or account activation not found
+1- Newcomer
Best answer by Alexandre.Augusto
Hello,
Welcome to the DocuSign Community!
That message, in general, indicates the envelope is being corrected by the sender. After the correction be concluded, you can use the same link to access the envelope, except if the sender decided to create a new envelope.
Could you contact the sender to get more information? In general, the notification email to sign has the sender’s email. You can try contact them by email.
I hope that helps,
Alexandre
+18- Docusign Employee
- Answer
Hello,
Welcome to the DocuSign Community!
That message, in general, indicates the envelope is being corrected by the sender. After the correction be concluded, you can use the same link to access the envelope, except if the sender decided to create a new envelope.
Could you contact the sender to get more information? In general, the notification email to sign has the sender’s email. You can try contact them by email.
I hope that helps,
Alexandre
- Community Moderator
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.