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Legacy User
April 10, 2018
Solved

Envelope Expired and got Voided. How do Un-void the envelope? I only sent it a week ago.

  • April 10, 2018
  • 1 reply
  • 285 views

Envelope expired after sending a week ago and voided out my envelope.  How do I un-void the envelope?

Best answer by Community Expert

Hi , 

Welcome to the DocuSign Support Community!

The voided envelope can't be made un-void. You can (https://support.docusign.com/guides/ndse-user-guide-clone-documents) clone the envelope and adjust the (https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations) reminders and expiration date of it. If you have further questions, please let us know.

Thank you. 

Donna DocuSign Support Community Moderator

1 reply

Docusign Employee
April 11, 2018

Hi , 

Welcome to the DocuSign Support Community!

The voided envelope can't be made un-void. You can (https://support.docusign.com/guides/ndse-user-guide-clone-documents) clone the envelope and adjust the (https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations) reminders and expiration date of it. If you have further questions, please let us know.

Thank you. 

Donna DocuSign Support Community Moderator