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Hi, as the Sender of an envelope is it possible to set a notification to be automatically received when an envelope is due to expire? I’m aware that notifications can be set for a recipient to receive a pending expiration however I can’t locate any settings for the Sender. Currently the Sender is required to access DocuSign on a daily basis to check for any voided envelopes.

Hello @MattyF 

Welcome to the DocuSign Community!

I am not sure about pushing notification to the sender for due expiration date of envelope but if you are looking to set the automatic notification to send out to sender when any recipient decline to sign then there is a way.

You need to navigate on “Profile” icon and click on “My preferences” and you will the “Notification” option in left hand side panel where you can set the notifications for sender.

Here is the link of support article for more information: Manage Sender Notification

 

Thanks!

Hi @MattyF,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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