Hello,

Thank you for reaching out here in the DocuSign Community.

By default, envelopes expire 120 days after sending. When an envelope expires, the status changes to Voided and it can no longer be viewed or signed by recipients.

You can modify the default number of days before the envelope expires. The date and time shown is when the envelope enters the expiration process. Envelopes can take up to 24 hours from this time to expire. You can also add the option to send signers an expiration warning, which generates an expiration pending email to all outstanding signers.

When an in process envelope reaches six days to expiration, a warning icon appears and the status shows "Expiring". Hover over the status to show the expiration date.

More information at https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=kyt1578456367748.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi,

Thank you for your response. You mentioned that “the date and time shown is when the envelope enters the expiration process”. I don’t see a time, just a date, per the screen shot below. Am I looking in the wrong place?

You also said that “Envelopes can take up to 24 hours from this time to expire”. The envelope shown below has an expiration date of 6/1/2023. Are you saying that the envelope will expire anytime between 12:00am on 6/1/2023, and 12:00am on 6/2/2023?

Teri Maier | Practice Technology Specialist | Thompson Hine LLP

Hello,

According to the article that is correct, there is no specific time when the envelope will change the status to void due to the expiration, it will be within the 24-hour timeframe.

Note: For security reasons, I going to remove your Personal Identifiable Information.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

It would be SUPER helpful if DocuSign would consider adding the functionality to allow administrators to set a time and date of expiration.  I have situations where we want to give a signer the option to execute the document by a specific date and time or the offer is off the table.  (i.e. 5pm ET on Friday, March 1, 2024)  This seems like a standard function that many of us that use DocuSign would find useful.  Thanks. 

Bien en phase avec @Brusters730 l’absence d’heure d’expiration génère une incertitude qui peut être probablématique dans certaines situations : ex : le 14 mars j’ai mis une enveloppe à signature pour 7 jours ; le système m’indique une expiration au 22 mars. Est-ce que cela veut dire que l’enveloppe expire le 21 mars à minuit ? est-ce le 22 mars à l’heure ou j’ai mis l’enveloppe à signature ? 

Hi, at the “Home” tab, it reflects as 1 document is expiring soon but I cannot locate this document even if I select “All Time” or any document sent to me or by me etc. Is there a system glitch somewhere?