Enable Advanced Options

Question

Good Morning!

I am somewhat new to DocuSign. When I upload the document and go to advanced options, it has a lock that is greyed out and says “Contact your administrator to enable recipients privileges”. Does anyone know how to enable them? I am the administrator for my account.

Thanks,

Alexandre.Augusto · Accepted Answer

Hello, @Hannah WattsYou're welcome to the Docusign Community!As an Admin you can configure that in the Settings page, on the left gray column select Sending Settings. There you can enable/disabled those advanced options.I hope that helps!Best,Alexandre

Christopher.Alpizar · Answer

Hi @Hannah Watts,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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