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Email body content of Signing and Confirmation

  • November 19, 2018
  • 1 reply
  • 144 views
C
Docusign Employee
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Hi all, 

In order to fulfill a request from my client, we need to change the email body for signing and confirmation email and all in 2 languages (FR, NL).

What I did is I used the CreateAndSendEnvelope method from SERVICE_DocuSign.EnvelopeStatus class and I fill the field EmailBlurb to put a email body in my email.

But the consequence of my development, the content of the EmailBlurb is the same for signing and confirmation email and that was not what I expected...

https://i.imgur.com/SbsC9l1.png https://i.imgur.com/Qb3ADrQ.png

I would like to send 2 differents email (Sign and Confirm) and in 2 different languages (FR and NL).

I tried to look at the Branding resources but it's confusing to me due to name convention of the HTML Body and multiple language.

Do you know how to solve that ?

Regards, 

Phanpanich Piti

Best answer by Community Expert

Hello,

Thank you for posting to the DocuSign Community!

I believe you are asking to sending two copies of each email, sign and confirm, and you would like each copy to be in a different language?

In this case, I believe you would be including two different recipients and the following resource will give you instructions for providing a different language for each:

https://docs.docusign.com/DocuSignHelp/Content/recipient-language.htm#To_set

However, if I have misunderstood, please clarify and I will be happy to offer further assistance!

Kind Regards,

Damian

Community Moderator

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C
Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • November 29, 2018

Hello,

Thank you for posting to the DocuSign Community!

I believe you are asking to sending two copies of each email, sign and confirm, and you would like each copy to be in a different language?

In this case, I believe you would be including two different recipients and the following resource will give you instructions for providing a different language for each:

https://docs.docusign.com/DocuSignHelp/Content/recipient-language.htm#To_set

However, if I have misunderstood, please clarify and I will be happy to offer further assistance!

Kind Regards,

Damian

Community Moderator

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