E signature

3 replies
165 views
Translate All

How do I remove doc sign mark in the signature, I only want to see my signature without the word docsign plus the numbers at the bottom

eSignature

Michael.RaveAnswer

Docusign Employee

@Theresia

Yes, only your DocuSign Administrator can do so. As it is an account-wide setting, this would remove the frame for every user in your DocuSign account, which may not be what they want. Best to talk directly with them.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Michael.Rave

Docusign Employee

@Theresia

This is an account-wise setting that can be configured by the DocuSign Administrator in the Sending Settings. “Add DocuSign frame” is the value that you need to change to “Do not add frame”.

Please see the following DocuSign Support Article: https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=yqs1583277358930.html&_LANG=enus

Translate

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

T

Theresia

Author

Newcomer

Thank you @Michael.Rave, very insightful however I can find where to untick the selection of DocuSign frame, does it mean only the admins can?

Translate

Michael.Rave

Answer

Docusign Employee

@Theresia

Yes, only your DocuSign Administrator can do so. As it is an account-wide setting, this would remove the frame for every user in your DocuSign account, which may not be what they want. Best to talk directly with them.

Translate

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.