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when I receive a DocuSign it comes back to my deleted Hotmail account and I do not get it on my mobile
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dousign comes baack to my deleted hotmail so it does not appear on my mobile what can I do
- Legacy User
Best answer by Community Expert
If it's going to your hotmal account, then your hotmail account is on the DocuSign envelope. Contact the sender of your account and have them change the email address that they are using for you.
Depending on what else is going on, you can always change the email your DocuSign account is associated with as well as change any templates that have you hard coded as a recipient.
Hope this helps.
- Docusign Employee
- 1935 replies
- Answer
If it's going to your hotmal account, then your hotmail account is on the DocuSign envelope. Contact the sender of your account and have them change the email address that they are using for you.
Depending on what else is going on, you can always change the email your DocuSign account is associated with as well as change any templates that have you hard coded as a recipient.
Hope this helps.
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